The global supply chain of hairpieces has been disrupted as industries continue to take a hit from the pandemic-induced work stoppages and manpower shortages. While the demand for hair replacement systems have started rebounding in 2021, the whiplash from COVID-19 has forced the permanent shutdown of many hairpiece manufacturers.
Although most hair replacement studios in Singapore have resumed normal operations, the supply of hairpieces still falls below the current demand. Many of the factories that remained open are no longer able to employ the same skilled workers as before due to travel restrictions. As such, less experienced workers had to be called in, resulting in hairpieces that are not of the same standard as those from pre-COVID times.
Unfortunately, some hair replacement studios continue to market these substandard hairpieces as premium products. Some of our customers here at Aremyhair Singapore say that they’ve been offered hairpieces with a lifespan of one year or more, and at lower prices—a claim that is highly unlikely and quite improbable based on our more than 10 years’ experience in the hair replacement industry.
TRANSPARENCY ANCHORED IN INTEGRITY
Aremyhair knows better than to make up a fairy tale just to close a sale. We acknowledge issues and do not overpromise. We are all about service, transparency, problem-solving, and honouring our commitment and giving back to our customers.
In December 2020, we launched the Aremyhair Loyalty Programme—making Aremyhair the first hair replacement studio in Singapore to have a digital loyalty rewards system for its clients! This, as a way of saying thanks to our long-time customers for their trust and their investment in us. Continuing that trend, we are launching a warranty programme to PROTECT YOU from empty promises and false claims.
Introducing: the AREMY CARE WARRANTY PROGRAMME**—the newest Aremyhair initiative to ensure that our customers get the most out of their hair replacement systems.
With our warranty programme, hairpieces purchased from Aremyhair are eligible for replacement or repairs if they are found to be faulty. The warranty covers hairpieces that are purchased at full price, and come with these VALUE-ADDING BENEFITS:
- Protection for your investment and against faulty products
- Assurance of quality in these times of pandemic-induced instability
- Guarantee that your hairpiece provider will NOT hang you out to dry
At Aremyhair, we don’t just talk the talk, we walk the walk! And now we’re going yet another extra mile to serve you better. Unlike other hair replacement studios, we don’t just tell our clients that their hairpieces will last for this-or-that-many months, we want YOU to see for yourself. Our friendly staff are always on hand to take your feedback and help resolve our customers’ issues and address their concerns.
HOW THE AREMY CARE WARRANTY WORKS
When you sign up for the AREMY CARE WARRANTY, we will issue a warranty card on the day of the purchase not only as “black-and-white” proof of warranty but as a guarantee that your investment comes with a built-in safeguard.
The warranty is applicable to hairpieces purchased from Aremyhair as part of our services for hair replacement systems. There are two ways to get the AREMY CARE WARRANTY:
- Purchase our standard hairpieces, which start at $988, and pay for it in full to get the warranty for FREE
- Purchase our one-time promotional package, which is priced at $488, and you can get the warranty for ONLY $68
It’s important to note that, like all warranties, the AREMY CARE WARRANTY applies only to hairpieces that have been found to have factory defects and as such, are eligible for repair or replacement. It does not apply to hairpieces that have degraded over time from normal wear and tear or have been damaged by the user/wearer.
No matter what you hear from other hair replacement studios promising “longer lifespan,” the fact remains that there are many variables in play when it comes to hairpiece durability. While we at Aremyhair assures our customers that our rates are commensurate to (if not exceeds!) the quality of our products and services, you as a customer play a big role in keeping your hairpiece in top shape. And we will tell you exactly how to do just that with a personalised consultation on proper home maintenance, use of recommended products, among other things.
Now you can relax NOT JUST in knowing that we have a convenient, noninvasive, and cost-efficient solution to thinning hair or bald patches, we also have your best interest at heart. To learn more about the AREMY CARE WARRANTY sign up at our front desk TODAY!
** TERMS AND CONDITIONS APPLY. Aremyhair reserves the right to make the final decision regarding warranty matters.